Privacy Policy
Privacy Policy

Note: By agreeing to the terms and conditions of this Privacy Policy (For Users and Freelance Operators), the User and/or Freelance Operator expressly consents to the collection, use, disclosure and all other forms of processing of his/her personal data as provided in this Privacy Policy (For Users and Freelance Operator).

A. Personal information collected or otherwise processed by Byaheros

Byaheros collects and processes personal data from or pertaining to the User and/or Freelance Operator when the User and/or Freelance Operator registers on the Website, downloads or registers through the Byaheros App, is accredited as a Freelance Operator by Byaheros, or avails of Byaheros’ services whether through the Website or the Byaheros App in order to avail of Private Carrier Services from Freelance Operator or provide Private Carrier Services to Users.

Such personal data from or pertaining to the User are as follows:

Such personal data from or pertaining to the Freelance Operator are as follows:

Users and Freelance Operator accept that Byaheros or its authorized service providers, third party vendors, contractors, subcontractors, agents and corporate partners (“Third Parties”), as well as said Third Parties’ member companies, affiliates and/or service providers, may use cookies to store information on the Users and Freelance Operator in order to provide Users and Freelance Operator with a customized and more efficient experience in accessing or using the Website and/or the Byaheros App.

If a User and/or Freelance Operator provides the personal data of a third party to Byaheros, the User or Freelance Operator warrants that the required consent from the third party concerned was secured by the User and/or Freelance Operator prior to providing the personal data pertaining to said third party to Byaheros.

B. Purpose of collection and other processing of personal information by Byaheros

Byaheros collects and otherwise processes the above personal data for the following purposes:

C. Byaheros’ processing of Users’ and Freelance Operator’s personal information

Apart from collecting Users’ and Freelance Operators personal data, Byaheros shall engage in all other forms of processing, such as recording, organization, storage, updating, modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of personal data.

Byaheros’ processing may be performed manually or through automated means.

D. Sharing of Freelance Operators personal information by Byaheros

Byaheros may share Users’ and Freelance Operators’ personal data to third parties for the fulfillment of any of the purposes enumerated above or, in extraordinary circumstances, when Byaheros believes that the sharing of such personal data is necessary to prevent a threat to the life or health of another. Such third parties include but are not limited to the following:

In all instances where the sharing of personal data is for commercial purposes, Byaheros shall ensure that the same is covered by a data sharing agreement which shall establish, or oblige the Personal Information Controller (“PIC”) or Personal Information Processor (“PIP”) to whom the User’s and Freelance Operator’s personal data will be shared to establish, organizational, physical and technical safeguards for data privacy and security no less than those provided in this Privacy Policy (For Users and Drivers), which in all instances shall comply with the DPA, the DPA IRR, issuances of the NPC and other applicable laws and regulations on data privacy.

Before a User’s and Freelance Operator’s personal data is shared, Byaheros shall obtain the User’s and Freelance Operator’s consent and provide the Freelance Operator with the following information:

E. Outsourcing by Byaheros of the processing of Users’ and Freelance Operator’s personal information

Byaheros may engage a third party to process Freelance Operators personal data. Such engagement will be covered by an outsourcing agreement mandating said third party to put in place the organizational, physical and technical measures no less than those provided in this Privacy Policy (For Users and Freelance Operator) , which in all instances shall comply with the DPA, the DPA IRR, issuances of the NPC and other applicable laws and regulations on data privacy.

Byaheros guarantees that it will not sell Users’ and Freelance Operators’ personal data.

F. Byaheros’ storage and retention of Users’ and Freelance Operators personal data

Users’ and Freelance Operators’ personal data collected or otherwise processed by Byaheros shall be stored in secure online storage platforms, protected cloud infrastructure and on-site drives of Byaheros. Users’ and Freelance Operators’ personal data collected or otherwise processed by Byaheros shall be stored in secure online storage platforms, protected cloud infrastructure and on-site drives of Byaheros which are only accessible to Byaheros employees. Byaheros uses industry-standard encryption to provide protection for the information and requires users and drivers to verify their identity through their log-in username and password before they can amend information on their accounts. Physical copies of said personal data, if any, shall be stored in Byahero’s offices in secure and monitored rooms accessible only to duly authorized personnel.

Byaheros will retain Users’ and Freelance Operators’ personal data for as long as the purposes for which they are being processed are not accomplished.

G. Users’ and Freelance Operators’ access to their personal information

Users and Freelance Operators who wish to access their personal data collected or otherwise processed by Byaheros may e-mail Byaheros Data Protection Officer (“DPO”), through his/her e-mail below, to request copies of said personal data or acquire information on Byaheros use, sharing, other disclosure or other processing of the said data within a particular period.

Byaheros shall, however, require proof of a User’s or Freelance Operator’s identity before granting access to said information. Byaheros reserves the right to take reasonable measures to further confirm a Freelance Operator’s identity before granting access.

Byaheros reserves the right to charge a reasonable fee for the retrieval and reproduction of the Freelance Operator’s personal data or information on Byaheros’ use, sharing, other disclosure or other processing of the Freelance Operators personal data within the requested period.

H. Other rights of the Users and Freelance Operators as data subjects

Users and Freelance Operators have the right to correct, update or otherwise modify their personal data as collected and processed by Byaheros. Users and Freelance Operators may correct, update or otherwise modify such personal data by accessing their account through the Website or the Byaheros App.

Users and Freelance Operators also have the right to withdraw their consent to the processing of their personal data, object thereto and/or demand that said data be erased from Byaheros’ records. The Users and Freelance Operators understand that the withdrawal of their consent, objection to Byaheros’ processing and/or demand for erasure may mean that Byaheros may be unable to provide its services to the Freelance Operators withdrawing such consent, objecting to Byaheros’ processing or demanding erasure of their personal data from Byaheros’ records.

To exercise any of the above rights, Users and Freelance Operators may email Byaheros’DPO, through his/her e-mail below. If Byaheros is unable or unwilling to acknowledge these rights or give them due course, Users and Freelance Operators may file a complaint before the NPC.

I. Byaheros protection of Users’ and Freelance Operators’ personal data

Byaheros implements the organizational, physical and technical measures provided in the DPA, DPA IRR, issuances of the NPC and other applicable laws or regulations on data privacy for the protection of Freelance Operator’s personal data. Byaheros restricts access of its employees, other than those specifically authorized, to Users’ and Freelance Operators’ personal information.

Byaheros employs a dedicated information technology team to protect its Users’ and Freelance Operators’ personal data. Byaheros maintains technological safeguards to prevent unauthorized access to Freelance Operator’s personal data. Byaheros ensures that credit card information is processed by PCI-certified merchants/payment providers.

Byaheros undertakes to constantly assess and improve upon its data protection measures to ensure the safety and integrity of the personal data it processes.

For complaints, queries or concerns regarding Byaheros’ processing of Users’ or Freelance Operators’ personal data, Users or Freelance Operators may contact:

Jerome Punzalan
Data Protection Officer of Byaheros Systems, Inc.
(945) 9900533
jerome.punzalan@byaheros.com

This Privacy Policy (For Users and Freelance Operators) may be updated from time to time. Please refer to this page to be informed of any changes to this Privacy Policy (For Users and Freelance Operators).

This Privacy Policy (For Users and Freelance Operators) was last updated on April 23 2020.